Human Backup for the 1–5% Automation Can’t Handle


When a vehicle isn’t recognized, Gate Assist Live lets trained operators verify access and open the gate remotely — without on-site guards or delays.

Designed to handle the 1–5% of edge cases where full automation isn’t enough.

 Resolves access exceptions in seconds

 Prevents queues when automation can’t decide

 Human decisions that follow your rules

Live Assist

How Gate Assist Live Works

Guaranteed continuity — even when automation can’t decide. No on-site staff required.

1. Vehicle not recognized
Plate isn’t on the list → system flags it automatically

2. Operator checks access
Follows your rules (ID, reason, approved contacts)

3. Gate opens remotely
Approved → gate opens instantly

4. Everything is logged
Plate, photos, operator ID, decision reason

When Gate Assist Live makes sense:

Contractors who show up unannounced

Deliveries with temporary plates

Visitors not yet added to the list

High-security entrances needing secondary verification

• Sites without staff on-site

Available as an add-on. Pricing depends on site count and exception volume. We’ll scope it during your quote.